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What is a PAC Code? (Porting Authorisation Number)

A PAC Code or Port Authorisation Number is a 9 digit code that is given to you, on request, by your current mobile phone network. This unique number enable’s you to keep your existing number when switching to a new mobile network provider. The transfer of a mobile phone number from one network to another is called ‘mobile number portability’. Switching networks whilst keeping the same number is free and extremely easy to do.

To obtain and learn how to use a PAC code, simply choose your current network and follow the easy step-by-step instructions.

PAC Code

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How long does it take to get my PAC Code?

In most cases, your PAC Code will be given to you on request, either over the phone or sent to you immediately via SMS. When making a request for your PAC Code, your mobile network must provide you with your PAC number up to a maximum of 2 days, otherwise, a valid reason for the delay must be provided.



How long are PAC Codes valid for?

PAC Codes are valid for 30 days from the date issued. After the 30 day period, the code will expire and you will have to request a new one. You should be aware that your current contract won’t end if you fail to use your PAC Code within the 30 days.

How long does it take to transfer a phone number to a new sim card?

The transfer process will start from the moment you give your PAC Code to your new mobile network provider. Once they have your PAC number, depending on the network, it usually takes between 2 and 24 hours to transfer your old number across. Transferring your number on weekends or bank holidays could take longer, so be prepared to wait up to 48hrs.

Can I still make calls when I transfer my number to the new network?

It’s important to understand that when you start the transfer process, it also automatically triggers the cancellation procedure with your old network. During this time you may not be able to make or receive calls or send SMS text messages. Don’t panic, this is completely normal and you could try turning your phone on and off throughout the day to pick up the new network changes.



Can I transfer a disconnected number?

No. Don’t cancel your current contract until you have transferred your mobile number to your new network first. You will not be able to transfer disconnected numbers once it’s been cancelled.

What’s the difference between a PAC Code and a PUK Code?

A PAC Code is used to transfer a mobile phone number from one network to another.

PUK Codes or Personal Unlock Keys are different. If you’re naturally cautious you may have previously set a SIM Card Lock. This is when you’re asked to enter a PIN everytime you want to get into your phone. If you enter the SIM Card PIN Code wrong 3 times, your mobile phone sets a SIM Card Lock. The only way to unlock the SIM Card is a with a PUK Code which you need to obtain from your network provider. PUK Codes are normally 8 digits long.

Should I wait until I get my PAC Code before buying a new phone?

It really doesn’t matter when you decide to purchase your new phone or choose to switch your mobile provider. When you’re ready to make the change, contact your new provider and give them your PAC code making sure it’s still active and hasn’t expired by going over the 30 days from when you received it.

To see the latest mobile phone offers, simply choose the network or type of deal you’re interested in from the deals table below:

Check Out The Lastest Mobile & Tariff Deals:

SIM Only Deals
Pay Monthly Pay Monthly Pay Monthly Pay Monthly Lebara Mobile Pay Monthly
SIM Only SIM Only SIM Only SIM Only Freedom Pop SIM Only
Pay As You Go Pay As You Go Pay As You Go Pay As You Go GiffGaff Pay As You Go
Samsung Galaxy Samsung Galaxy Samsung Galaxy Samsung Galaxy IDMobile Samsung Galaxy
iPhone iPhone iPhone iPhone Lycamobile  iPhone
Free SIM Free SIM TPO

How To Activate SIM Card – Step by Step Guide For Your Network

Whether you’ve just picked up a new SIM, switched networks or bought a new mobile that requires a different sized SIM card, we’ll help you get calling, texting and surfing the internet again quickly. We’ve put together this useful step by step guide on how to activate SIM card.

New Rules In 2019: Switch Mobile Network Providers With A Text Message

The current way to switch mobile networks using a PAC number could be a thing of the past from 1st July 2019. Ofcom announced that both contract and pay-as-you-go customers will now be able to switch mobile network providers with a text message.

You will be able to cancel any current contract and switch providers whilst keeping the same mobile number. Mobile companies will not be able to make you pay for the remaining months of your contract once you have cancelled.