If you are thinking of leaving Orange but want to keep your old number, you will need to obtain your Orange PAC code.
Follow the step by step instructions on how to get your Orange PAC code:
- Call Orange on 450 (PAYG) or 150 (Contact) free from an Orange phone or 07953 966 250 from any other phone.
- Orange must supply you with your PAC code within 2 days (they will usually send you your PAC code via SMS within 2 hours). On receiving the PAC code it will be active for 30 days.
- In the meantime, you should order a new mobile phone and select a package from your new network provider.
- When ordering your new mobile phone online, you should insert the PAC code that Orange provided you into the relevant space on the website when placing your order. Alternatively, once you have received your PAC Code you can call your new network provider and enter the code over the phone.
That’s it! You will get a new temporary number until your old number is transferred over. (This could take up to 3 days).
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Vist our homepage for more general information on PAC Codes.