If you are thinking of leaving Vectone but want to keep your old number, you will need to obtain your Vectone PAC code.

Follow the step by step instructions on how to get your Vectone Mobile PAC code:

  • Call Vectone on 111 free from a Vectone phone or 020 7179 0134 from any other phone.
  • Vectone must supply you with your PAC code within 2 days. On receiving the PAC code it will be active for 30 days.
  • In the meantime, you should order a new mobile phone and select a package from your new network provider.
  • When ordering your new mobile phone online, you should insert the PAC code that Vectone provided you into the relevant space on the website when placing your order. Alternatively, once you have received your PAC Code you can call your new network provider and enter the code over the phone.

That’s it! You will get a new temporary number until your old number is transferred over. (This could take up to 3 days).

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From July 1st 2019, mobile customers will be able to switch to a new mobile provider by sending an SMS text message in one day…

Vist our homepage for more general information on PAC Codes.